Bryant Factory Authorized Dealer Information
As a Bryant Factory Authorized Dealer, Peterman Heating & Cooling, Inc. installs and services brand name, reliable home comfort systems. Peterman and Bryant both know that the best way to assure a homeowner that they are investing in the best home comfort system is to equip that system with the best warranty in the industry which is exactly what Bryant has done. As a Bryant Factory Authorized Dealer, Peterman offers a 100% Satisfaction Guarantee combined with a factory-backed warranty. These elements along with our HVAC expertise make Peterman the reliable choice when installing your new Bryant heating and cooling system.
More about being a Bryant Factory Authorized Dealer...
-100% Satisfaction Guarantee -- This is a policy that ensures the homeowner won't be stuck with a lemon unit or a unit that is not meeting their needs or expectations. If an owner calls in, after an install has been completed, and states that they are unhappy with the unit, we will set an appointment for our technician and the Bryant factory rep to inspect the troubled unit. Once it has been declared to be a unit that meets guidelines for the policy to be invoked, the customer has the right to a refund or a replacement.
-NATE Certification -- Bryant requires that all factory authorized dealers have 50% of their technicians NATE certified. NATE, North American Technical Excellence, is a national technical accreditation used to ensure proper technical training. Peterman is proud to say that 100% of their technicians are NATE Certified.
-EPA Certification -- Bryant also mandates that all factory authorized dealers must have EPA certification. This ensures that all dealers are educated on proper handling of refrigerants when installing Bryant HVAC systems.
-Bryant Product Specific Training -- Bryant requires dealers to attend training on Bryant products. Peterman employees attend these training sessions along with further training in their own in-house training facility.
-Factory Authorized Parts -- If your system has an issue under warranty, Peterman is authorized to repair the problem with factory authorized parts. Factory authorized parts ensure that your system will maintain efficiencies and the new parts will function properly within the system.
Our partnership with Bryant ensures our customers are provided with the most reliable and dependable heating and cooling products.